Terms of Service

// Last Updated: January 1, 2025

1. Agreement to Terms

By accessing or using the services provided by BrightByteSolution L.L.C ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

BrightByteSolution provides data science consulting, analytics services, software development, mobile app development, machine learning solutions, and research analytics support. Our services are subject to availability and may be modified, suspended, or discontinued at any time without notice.

3. User Obligations

When using our services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose
  • Not interfere with or disrupt our services or servers
  • Not attempt to gain unauthorized access to our systems

4. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and documentation, are the exclusive property of BrightByteSolution L.L.C and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.

5. Client Data and Confidentiality

We treat all client data with strict confidentiality. Any data, documents, or information you provide to us will be:

  • Kept confidential and secure
  • Used solely for the purpose of providing our services
  • Not disclosed to third parties without your consent (except as required by law)
  • Protected by industry-standard security measures

6. Payment Terms

Payment terms for our services will be specified in individual service agreements or project proposals. Unless otherwise stated:

  • All fees are quoted in U.S. Dollars
  • Payment is due within the timeframe specified in the invoice
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment
  • Refunds are subject to our refund policy as stated in individual agreements

7. Service Level and Warranties

We strive to provide high-quality services. However, our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

  • Uninterrupted or error-free service
  • Specific results from our services
  • Accuracy or completeness of any content
  • That our services will meet your specific requirements

8. Limitation of Liability

To the maximum extent permitted by law, BrightByteSolution L.L.C shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Any damages arising from your use or inability to use our services
  • Any damages exceeding the amount paid by you for our services in the preceding 12 months

9. Indemnification

You agree to indemnify and hold harmless BrightByteSolution L.L.C, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you provide to us

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Any other reason at our sole discretion

Upon termination, all rights granted to you will immediately cease, and you must stop using our services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts located in Grand Rapids, Michigan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

BrightByteSolution L.L.C

145 Gold Ave NW, Grand Rapids, MI 49504

Email: admin@brightbytesolution.com

Phone: (616) 240-7246

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